B1111 FAQ — your All questions about Answer

No. Each member at b1111 is allowed only one account. Creating multiple accounts will result in all accounts being suspended and balances may be forfeited. This is a violation of our terms and conditions.

KYC verification is mandatory to process withdrawals. Please upload a photo of your National ID or passport. Verification is typically completed within 24 hours. This is for your own security — to ensure no one else can withdraw funds from your account.

On the login page Click the "Forgot Password?" link. Enter your registered email address or mobile number. A reset link or OTP will be sent to you. Use the OTP to set a new password. If your email or mobile number has also changed, please contact us via Live Chat.

To update your mobile number or email address, contact us via Live Chat — KYC verification will be required. Your name and date of birth cannot be changed after registration, as they are tied to legal verification. It's important to enter accurate details at the time of registration.

b1111 supports: bKash, Nagad, Rocket along with several other mobile banking options. For more details, visit our Payments Page funds are credited to your wallet instantly, regardless of the method used.

The minimum deposit at b1111 is just ৳500. This is the lowest minimum among betting platforms in Bangladesh. There is no set maximum deposit limit, though individual payment gateways may impose their own caps.

Withdrawal requests are typically 15 minutes to 2 hours processed within that timeframe. However, if KYC verification is incomplete or a withdrawal review is required, it may take up to 24 hours. Processing may take slightly longer on weekends and public holidays.

• BKash/Nagad: typically 15–30 minutes
• Rocket: 30–60 minutes
• First withdrawal: up to 24 hours

b1111 does not charge any withdrawal fees. However, mobile banking providers such as bKash or Nagad may apply their own transaction charges in accordance with their own policies.

Deposits are usually instant. If your funds don't appear within 15 minutes: 1) Save your transaction number (TxID) 2) Refresh the page 3) Contact support via Live Chat with your TxID. We'll get it sorted out promptly.

Automatically applied to your first deposit after registration 200% Bonus is added automatically — no separate code required. For example: deposit ৳1,000 and receive ৳3,000 (deposit + ৳2,000 bonus). A rollover condition must be met before the bonus can be withdrawn.

Rollover means you must wager your bonus amount a set number of times before you can withdraw it. For example, a 15× rollover on a ৳2,000 bonus requires ৳30,000 in total bets (on any game). Once the requirement is met, the bonus is added to your main balance.

On your daily net losses, 10% Cashback Credited automatically the following morning. For example, if you lose ৳5,000 today, you'll receive ৳500 cashback tomorrow morning. A 3× rollover requirement applies to cashback.

Yes! With our referral bonus, you earn a reward for every successful referral — ৳500 You'll receive a bonus once your referred friend registers and makes their first deposit. The maximum referral bonus is ৳10,000. Learn more Promotions page See details.

Live betting lets you place bets on matches in real time as they unfold. Odds shift moment to moment based on what's happening on the field. Log in → on the Bet page Go → select the "Live" tab → place your bet on the match of your choice. Make sure your internet connection is stable.

If a match is cancelled or abandoned, your bet will be automatically voided and the full stake returned to your wallet. For single bets, you'll receive your entire stake back. For multi-bets (accumulators), the cancelled selection is counted as odds of 1.00.

Minimum bet at b1111 ৳20 and the maximum bet depends on the specific match and market. Minimum bets in casino games may be even lower. Slots generally start from ৳10.

Available at b1111: Cricket, Football, Tennis, Badminton, Basketball, Volleyball, E-Sports and much more. For cricket, you can bet on IPL, BPL, World Cup, Test, ODI, and T20 — all formats covered. To learn more, On the match odds page visit.

Yes. b1111 256-bit SSL Encryption uses. Internationally licensed platform. Your personal information and financial data are stored on fully encrypted servers. We never share your data with third parties — for full details, see our Privacy Policy See details.

Go to Account Settings → Security → Enable 2-Step Verification. You'll receive an OTP on your mobile with every login. Once enabled, even if someone knows your password, they won't be able to access your account. Enabling 2FA is strongly recommended.

Change your password immediately and notify us via live chat or at support@b1111.ws. We will lock your account right away and launch an investigation. Please note that b1111 will never ask for your password or OTP.

b1111 Support Channels:

• Live Chat: Click the chat button at the bottom-right of the site — average response time is 2 minutes
• Email: support@b1111.ws — response within 2 hours
• Help is available in Bengali across all support channels.

Yes! Full support in Bangla is available at b1111. Our specially trained Bangladeshi team is by your side 24 hours a day, 7 days a week. Feel free to reach out in your native language — no hesitation needed.

First, reach out directly via Live Chat or email — most issues are resolved on the spot. If you're not satisfied, email support@b1111.ws with "Complaint" as the subject and describe your issue in detail. You'll receive a formal response within 48 hours.

Go to Account Settings → Responsible Gaming → Bet Limit. Set a daily, weekly, or monthly limit. Once set, any increase requires a 7-day waiting period — this is in place for your own protection. For more details, visit our Responsible Gaming page।

Type "self-exclusion" in live chat or apply via Settings → Responsible Gaming. Exclusion periods range from 6 months to 5 years. Your account cannot be reactivated during this period. The process is confidential and completely free.

b1111's dedicated support team is available 24/7. Simply say "I need help" in Live Chat — everything is handled with complete confidentiality. No judgement, ever. Our Also on the Responsible Gaming page Find out more.